How Can We Help?
Owned and operated by Garage Citadel, we're ready to help with any questions about your order or our products.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange an item for a different product?
Once processed, you can place a new order for the product that better fits your space.
How do I choose the right work bench or shelving for my garage?
Consider your available floor space, the weight capacity you need, and how you plan to organize your tools and gear. Our product descriptions include detailed dimensions and load ratings to help you decide.
Do your massage chairs require assembly?
Assembly requirements vary by model. Each product page lists what comes in the box and any setup steps you will handle at home. Most units include clear instructions for a straightforward process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Every message is answered within 24 hours so you can get back to building your space.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your garage or man cave? Return eligible items within 30 days per our policy.
Continental U.S. Shipping
Free shipping on most orders within the Continental U.S., with handling in 1 to 3 business days.
